Our closest Pizza Hut was closed. I probably don't want to know why. The next closest store was on Beach near Hodges. The experience was not good, so I'm glad it's not our closest location.
Technically, the experience was much worse for a guy named Mike who was waiting in line before me. Since Mike was kind of a blonde pretty-boy, I don't feel terrible for him, but nobody at that pizza joint really deserved to be mistreated in the way we were.
Mike and three others were in line when I arrived at 6:10. My order pickup time was 6:15, so I was ok with waiting a few minutes. I believe Mike was on the board for 6pm, so his pizza was already late. The cashier eventually took money and delivered pizza to the other two in line, then got to Mike and myself, printing receipts but saying Mike had "literally two seconds" before his pie would be ready. That was at about 6:15, and he was right. The pizza came out of the oven and was placed in the heated waiting spot for Mike a few seconds later by an employee who seemed to have the one job of taunting customers by placing their orders just out of reach. A few minutes later, the cashier left with pizzas to deliver, but he first had to ask the customer who had overly optimistically double-parked him in to move her car. Another ten minutes went by, with the strange guy continuing to add more pizzas to the holding area before the pizza-maker dude came over to man the cash register. He proceeded to give Mike crap about not having a receipt before Mike told him his pizza had been sitting there for 10 minutes and the other guy had already printed his receipt.
Mike finally got his pizza. I was next, and I was lucky the pizza dude decided to give me my pizza without questioning where my receipt had gone (I'm not sure). I'm also not sure how the rest of the line went after I left, since the rest of the line consisted of two butch women who looked very ready to complain and an amputee (who had parked the delivery guy in), also not in a good mood. But I can at least tell you this: Pizza Hut on Beach and Hodges doesn't discriminate against LGBT or minorities or military because everyone gets the same awful service.
Anyhow, the pizza took forever, but it was hot when I got it home, partially because I used the heated seat and kept the AC on low. The problem is that the actual pizza was burned on the outside and a bit doughy in the middle. That means the delivery guy and pizza guy couldn't work the cash register right, but even the weird-Igor-oven-guy couldn't get the pizzas done to the fairly simple standards of being cooked evenly, meaning the entire business was in a shambles. I'm sure everyone hates waiting an extra 20 minutes for their pizzas, but they are willing to forgive if it at least tastes good. While it's possible Mike F's pizzas were cooked properly, I somehow believe he also had a simultaneously undercooked and burned Pizza Hut experience.
